Our privacy policy

When you make contact with us we collect certain personal information from you, including:

  • Your name
  • Your contact information
  • Your location
  • Interactions with us
  • Billing or purchase information

We collect this information in order to:

Send parcels and/or contact you to discuss your order, purchase or enquiry.

Besides our staff, we only share this information with approved third parties (such as delivery partners / couriers) to get your purchase to you.

Providing some information is optional. However, if you choose not to enter information, we may not be able to give you an exceptional customer service experience or get your goods to you in a timely manner.

We keep your information safe by storing them in encrypted files and only allowing staff access.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.

If you’d like to ask for a copy of your information, or to have it corrected, please contact us:

  • Email: duenorthfoods@gmail.com
  • Phone: +64 (0)224 258 806
  • Write: 384 State Highway 10, Cable Bay, Northland 0420